Prudential Bank Limited has reinforced its commitment to inclusive banking by hosting a specialised financial literacy workshop for Persons with Disabilities in Accra, aimed at breaking down barriers to formal financial services and promoting equitable access.
The event, held in partnership with Sightsavers International on the theme "Advancing Financial Inclusion: Empowering Every Ability," brought together members of the disability community, advocates and financial experts to address the unique challenges PWDs face when accessing banking services.
The initiative sought to equip participants with the tools needed to make informed financial decisions, build wealth and navigate the banking system with confidence.
Speaking at the programme on behalf of the Acting Managing Director, the Head of Commercial Banking, Fredrick Adomako-Ansah, emphasised the importance of ensuring financial services respond to the needs of all customers. "Financial inclusion means ensuring that everyone has the opportunity to access and benefit from financial services.
However, access to finance is only half the battle; understanding how to use it is what truly empowers an individual. This is why Prudential Bank believes that by removing physical, communication, and knowledge barriers, we are ensuring that Persons with Disabilities are not just included but are given the tools to thrive financially," he said.
Highlighting the significance of the partnership, the Program Manager for Digital Futures Operations, Planning and Finance at Sightsavers International, Abdul Razak Mohammed, commended the Bank for its proactive approach to inclusion. "Financial inclusion for persons with disabilities is not just a matter of charity; it is a fundamental right. We are thrilled to partner with Prudential Bank, an institution that truly understands that inclusion means designing products, services, and spaces that work for everyone," he stated.
He added that digital financial services can create opportunities for PWDs to manage their finances more independently, but stressed that accessibility must remain a priority in how these services are designed, communicated and delivered. "By equipping the PWD community with financial literacy, we are unlocking their potential to achieve economic independence and fully participate in society," he said.
The workshop covered essential topics including personal financial management, the benefits of digital banking, and how to safely use the Bank’s USSD platform, which is highly accessible for those who may not use smartphones. Attendees were also educated on Prudential Bank’s specific policies for PWDs, including priority service across all branches.
Prudential Bank’s dedication to PWDs is embedded in its recently implemented Financial Inclusion for PWDs Policy, which aligns with the Bank of Ghana’s directive to ensure equitable access to financial products. The Bank has also trained frontline staff to serve customers with disabilities with empathy and dignity. Attendees expressed appreciation for the practical insights shared and the Bank’s visible commitment to inclusivity.