Vodafone Cash updates its zero-charge Offer
Vodafone Cash has introduced a 0.5 per cent for transfers across networks starting October 3, 2023.
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In the face of global economic challenges, the telco now seeks to cover rising operational costs while still providing affordable services to its customers.
The Director of Vodafone Cash, Philip Amoateng, said “the new Vodafone Cash proposition ensures that Vodafone to Vodafone transactions remain free. However, Vodafone Cash will charge 0.5% for transfers across networks.”
“Even with the introduction of these charges, Vodafone continues to offer unparalleled value, especially when sending money from Vodafone Cash to other networks,” he added.
He encouraged everyone to trust Vodafone Cash for its convenience, reliability, transparency, and commitment to providing the best value in the market.
Three years ago, as the world grappled with the challenges brought about by the COVID-19 pandemic, Vodafone Ghana introduced a relief measure for its customers.
The initiative ensured that all Vodafone Cash users could enjoy seamless money transfers without any associated fees.
It was a testament to Vodafone Ghana’s unwavering commitment to the financial well-being and inclusion of its customers.
In a market where customers were accustomed to paying a one per cent fee on all transactions, Vodafone Cash users enjoyed zero charges on all their transactions, even across networks.
Even after the introduction of the e-levy on May 1, 2022, transactions on Vodafone Cash remained free. Vodafone Cash customers only needed to pay a 1.5 percent E-Levy fee.
Sharing her experience, Maame Adwoa, a small business owner in Accra, said “it was such a relief, especially during the pandemic. I had to move most of my business online, and not having to worry about those extra charges really helped.”
“While this chapter concludes, Vodafone Ghana’s dedication to its customers remains unshaken,” Amoateng assured.