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A new web/mobile platform which enables subscribers gain access to healthcare remotely and conveniently has been launched in Ghana.

Dubbed the ‘Ghinger app’, the platform allows subscribers to access a range of healthcare services including booking appointment at any partner hospital, ordering medication, requesting laboratory examination, and getting a personal doctor and medication refills.

Ghinger also enables subscribers to have a video consultation with a doctor at the clients preferred time and have a doctor or nurse come to the house to provide medical care for the elderly on a monthly or quarterly basis.

Speaking at the launch of the app in Accra, the Chief Executive Officer of Ghinger, Dr Koby Appiah Sakyi, said the app did not only seek to bridge the gap of accessibility of health service and also to help health professionals reach out to a large number of people who might not have the luxury of visiting clinics regularly for on-going care.

He said together with its partners, Devdex Software Inc. and Britannia Medical Center, the App would help eliminate the hurdles that people face with the time consuming nature of the typical hospital system in Ghana.

“We set up partnerships with existing hospitals to improve access through the use of mobile platform, providing easy, quick and convenient access to clinical service for clients,” he said.

Strict ethical standards

The Chief Operating Officer, Dr Yaw Kusi also noted that Ghinger holds itself to strict ethical standards and ensures that fair business practice was demonstrated in all aspect of work.

He said health professionals who become partners could provide their expertise to more patients over a larger catchment area while increasing their income.

“We focus on training all our employees and health professionals to adhere to these standards and collect feedback from customers at all times to ensure satisfactory service,” he said.

“So we encourage the public to go on the Play Store or the Apple Store to download the Ghinger App and register to gain access to convenient and quality healthcare services,” he added.

He said the aim of the app is to provide a world-class and web and mobile-based service that would eliminate the hurdles that people faced with the time-consuming nature of the typical hospital system in the country.

He noted that it had already set partnerships with existing hospitals to improve access through the use of online platform, providing easy quick and convenient access to clinical services for clients.

“Our main focus is in areas which are currently poorly served. Through our set up, it is easy for patients to request services of specialists, arrange virtual consultations, get home visit or arrange medical refills.” he stated.