Standard Chartered Ghana wins Best Innovation in Retail Banking Award
Standard Chartered Bank Ghana has won the Best Innovation in Retail Banking award at the International Banker 2024 Middle East & Africa Awards.
Advertisement
This was in recognition of its dedication to leveraging cutting-edge technology to enhance customer experiences in a rapidly evolving financial landscape.
This award celebrates Standard Chartered's efforts in deploying the latest innovations to attract and retain retail clients while introducing groundbreaking solutions to the financial and e-commerce sectors.
A statement released by The International Banker said the Banking Awards was established to identify the leading organisations within our industry that represent the benchmark of achievement, corporate governance, technological development and customer services, that help to drive economic growth in the countries that they operate.
The statement further said the 2024 Banking Awards was aimed at distinguishing those that have excelled in providing an unparalleled service to their clients whilst also continuously maintaining a high level of regulatory compliance.
A release from Standard Chartered Bank Ghana said its innovative approach is exemplified by its SC Mobile platform, Ghana’s first digital banking platform.
Over 70 branch led services have been digitised spanning from account onboarding, investments, service request etc, giving clients the convenience of performing financial and non-financial services.
The release said the bank’s customer-first philosophy and innovation leadership extends beyond digital services and earlier this year, the Bank of Ghana's Annualized Percentage Rate report revealed that Standard Chartered Bank Ghana offers the lowest cost of loans for both individuals and businesses in Ghana.
This competitive edge in lending rates translates to tangible benefits for customers, potentially enabling individuals to achieve personal financial goals, and businesses to fuel growth more affordably.
Standard Chartered Bank’s Ghana strive for innovation and customer excellence is also magnified by keeping customers informed and engaged as is evident in its Future of Trade Africa report and recent Global Market Outlook event for the second quarter of 2024 events.
These events provided a platform for the bank to share key market insights directly with clients. More importantly, it offered an opportunity for customers to voice their opinions and have their pressing questions addressed, fostering a two-way dialogue that's crucial in today's dynamic financial landscape.
As the banking sector continues to evolve, Standard Chartered's recent award and ongoing initiatives highlight a clear message: innovation in banking isn't just about adopting new technologies – it's about harnessing those technologies to create meaningful improvements in customers' financial lives.
The "Best Innovation in Retail Banking" award serves not just as a recognition of past efforts, but as a catalyst for future innovations. As Standard Chartered continues to push the boundaries of what's possible in retail banking, customers can look forward to even more tailored, efficient, and transparent banking experiences in the years to come.