Is radio mediation the way to go?

There is an idiom that says, "A problem shared is a problem halved."

However, sharing one’s problems often requires great courage.

In many African settings, conflict resolution traditionally begins within the family, extending to the chief’s palace, religious leaders, friends, community-based mediation channels etc.

Yet, seeking help from a professional counsellor remains uncommon in these regions.

In Ghana, the freedom and independence of the media are guaranteed by the 1992 Constitution, particularly in Chapter 12. Articles 166 and 167 address the establishment of the National  Media Commission (NMC) and its functions.

A national media policy, developed by the NMC in 1999, guides the development and operation of all forms of media, including newspapers, radio and television.

Among these, radio has emerged as a key platform for promoting peace and stability by informing communities about events, addressing societal challenges, and providing a forum for discussing development issues.

Collaborative process

Mediation is a collaborative process where a neutral third party helps disputing parties reach mutually acceptable agreements. Core ethical values are fundamental to mediation, particularly when participants voluntarily engage in this process, rather than relinquishing control over decision-making to third parties.

Radio mediation, a practice that began in Ghana in the 1990s, offers a unique approach to conflict resolution.

It provides a public platform where individuals share their concerns with mediators, who help facilitate constructive negotiations.

Successful radio mediation programmes have been implemented in countries such as Nigeria.

An example is Ahmed Issah, known as the "Ordinary People's President," who founded Brekete Family, an initiative that advocates justice and human rights through investigative journalism broadcast across various platforms. This programme addresses crimes, human rights abuses and corporate misconduct to secure justice for victims.

On a local level, radio hosts such as Madam Henrietta Okyere Twum (Auntie Afia Konadu) and Mr Abeiku Sagoe have made significant contributions to radio mediation.

Auntie Afia Konadu’s shows, including ‘Wo Haw Ne Sɛn,’ ‘Mpom Te Sɛn,’ and ‘Asomdwee NkomƆ,’ featured legal and medical experts who educated and advised listeners on various issues.

Similarly, Mr Abeiku Sagoe’s ‘Listeners' Court’ on Radio GAR (now Uniiq FM) was dedicated to addressing disputes with professionalism. Other notable figures include Madam Grace Omaboe (Maame Dokono) and Madam Afia Ansah Ampene, who hosted programmes that focused on issues affecting women, children, health, and education.

However, the approach of some radio programmes, which often resemble investigative and judicial processes, has raised concerns. Critics question whether these stations act as de facto police stations or have the constitutional authority to mediate disputes, especially in criminal matters.

Despite this, many radio shows tackle pressing issues such as violence, abuse, paternity disputes, health concerns and land conflicts.

Shift

A notable shift in radio mediation dynamics has seen participants, including victims and alleged perpetrators, appearing on screen to openly discuss their cases.

Unless anonymity is required for minors or public safety, individuals now share their stories publicly, presenting evidence and witnesses in search of resolutions. 

Often, these individuals have already sought help from other mediation channels, such as traditional leaders, police, or religious institutions, but remain dissatisfied with the outcomes.

Hosts such as Mama Efe of Nhyiraa FM and Auntie Naa of Oyerepa FM guide discussions with impartiality, creating an environment where parties can reach amicable settlements.

Principles

Radio mediation often follows the principle in Proverbs 18:17, which states, “The one who states his case first seems right, until the other comes and examines him.” In radio mediation, alleged victims are typically the first to present their stories.

However, mediators conduct thorough investigations, verify claims, and consult witnesses to ensure fairness. In some cases, disputes are resolved off-air to protect privacy or handle sensitive issues.

When criminal matters arise, collaboration between radio hosts, law enforcement and the public can lead to the apprehension of perpetrators.

Moreover, the inclusion of experts including lawyers, doctors and social workers enriches the discussions, providing practical solutions to support victims.

Radio mediation offers a valuable platform for individuals to share their stories, gain expert advice and find resolutions to pressing issues.

It helps address social challenges such as violence, abuse and marginalisation while amplifying the voices of vulnerable groups. Many participants find solace and support through the process, contributing to societal peace and justice.

However, challenges such as potential biases, cultural insensitivity, inappropriate language and the expertise of panellists remain a concern. Establishing clear guidelines, training mediators, and promoting partnerships with legal, medical, and social work professionals would enhance the credibility and impact of these programmes.

Despite these challenges, radio mediation remains a promising tool for resolving disputes and promoting justice in Ghana and beyond. It complements traditional methods of conflict resolution and helps foster peace, justice and human rights.

Investing in the development of radio mediation programmes can provide an effective mechanism for conflict resolution, empowering individuals, strengthening communities, and promoting societal stability.

The writer is an Adjunct lecturer, 
Health Communication & Lifestyle Counselling,
Nyarkotey University College of Holistic Medicine and Technology.
E-mail: queeninaka@yahoo.com