Provident Insurance's Ellen Amihere has been named Claims Professional of the Year 2025 at the 6th Chartered Insurance Institute of Ghana (CIIG) Insurance Excellence Awards.
The awards ceremony brought together leading insurance professionals, industry players, regulators and key stakeholders from across Ghana's insurance sector to celebrate individuals and institutions whose contributions continue to advance the industry.
The 6th edition of the awards was held under the theme "Professionalism Rooted in Integrity: Building a Trusted Insurance Future," highlighting the importance of professional standards, ethical conduct and integrity in strengthening public confidence in the insurance industry.
Ellen Amihere's recognition reflects her commitment to delivering an exceptional claims experience, demonstrating technical competence, providing outstanding customer service and upholding the highest standards of professional integrity. Her ability to manage complex claims, collaborate effectively with key stakeholders and facilitate fair, timely and efficient claims resolution has contributed significantly to Provident Insurance's commitment to delivering on its promise to policyholders.
Commenting on the achievement, Kenneth Doh, Managing Director of Provident Insurance, said the award was a proud moment for the Company.
"This award is a proud moment for Provident Insurance. Ellen's recognition reflects the professionalism, dedication and integrity that we strive to uphold across the Company. Claims is at the heart of the insurance promise, and this recognition reinforces our commitment to ensuring that our customers receive fair, responsive and professional service when they need us most," he said.
Expressing her appreciation for the recognition, Ellen Amihere said she was deeply honoured to receive the award.
"I am deeply honoured to receive the Claims Professional of the Year award. This recognition is not only a reflection of my individual efforts but also the support, collaboration and dedication of my colleagues at Provident Insurance. I remain committed to upholding the highest standards of professionalism and integrity in claims management and contributing to an insurance industry that earns and sustains the trust of the public," she said.
Established in 1981, Provident Insurance is a Ghanaian non-life insurance company specialising in property and casualty insurance, providing tailored insurance solutions for individuals, SMEs and large corporations.