Cosmopolitan Health Insurance pays 98% of claims and launches new healthcare initiatives
Cosmopolitan Health Insurance has announced the launch of two transformative initiatives aimed at redefining the healthcare landscape.
The initiatives include International Evacuation Health Care Coverage, providing a safety net for members during health emergencies, and User-Friendly Digital Portals designed to streamline healthcare management.
The company, which has been a partner for businesses seeking quality health coverage for over 11 years, maintains its mission to deliver innovative, customer-centric health insurance solutions that meet the evolving needs of its members and industry peers alike.
Cosmopolitan Health Insurance, a pioneering private commercial health insurer with a robust presence across all regions, explained the scope of the new initiatives.
The In-country Health Care Coverage offers a safety net for members during life-threatening emergencies. Under the Emergency Evacuation Coverage plan, members can receive prompt medical attention, including evacuation to the nearest suitable medical facility. The Major Disease Benefit and Critical Care feature ensures comprehensive coverage for critical illnesses such as cancer (oncology), dialysis treatment, and other life-threatening conditions, guaranteeing members timely and quality medical care.
The International Health Care Coverage provides members with confidence while traveling, offering protection against unexpected medical emergencies, financial security by covering major diseases, and access to world-class medical facilities and specialists for the best possible outcomes.
To further enhance member experience, Cosmopolitan has introduced user-friendly digital portals. A dedicated HR Portal allows corporate clients to efficiently manage employee benefits, submit claims, and track policy details, while the Insured Member Self-Portal enables members to manage their policies, submit claims, track claim status, and access policy documents. These portals promise greater convenience, improved efficiency, and enhanced transparency in managing healthcare benefits.
Cosmopolitan Health Insurance reaffirmed its commitment to prompt claims settlement, boasting a claims payment ratio of 98%, giving members the assurance that they will receive the benefits they are entitled to.
The Major Disease Benefit covers a range of critical illnesses, including oncology (cancer) diagnosis, treatment and management, cardiovascular diseases such as heart attacks and strokes, and mental health support, subject to all applicable terms and conditions.
Speaking to the media during a briefing, Managing Director of Cosmopolitan Health Insurance, Dr. Setsoafia-Tukpeyi Godwin Kojo Fafali, said the ground-breaking initiatives demonstrate Cosmopolitan’s dedication to innovation, customer satisfaction, and comprehensive healthcare coverage.
"Through these initiatives, we are empowering our members to take control of their health while we provide financial protection and ensure access to quality medical care," Dr. Fafali noted.
Cosmopolitan Health Insurance has positioned itself as a leading force in Ghana’s health insurance industry, earning a reputation for credibility and innovation, and setting new benchmarks as the number one health insurance destination.