Fidelity Bank commits to inclusivity

Fidelity Bank Ghana has reaffirmed its commitment to fostering inclusivity and creating a meaningful impact in society by extending its long-standing support to the New Horizon Special School.

The Fidelity Bank team, led by its dedicated Customer Experience department, spent quality time engaging the students and management, sharing moments of laughter, encouragement and genuine human connection.

As part of its ongoing support, the bank made a financial donation of GH₵20,000 to the school, ensuring access to essential resources that enhance the educational experience of its students. 

In addition, the team distributed 200 chocolates, adding a sweet touch to the day and subtly celebrating Ghana’s rich cocoa heritage. 

In a release issued by the bank, it said the contribution reflected the bank’s holistic approach to its Corporate Social Responsibility (CSR), focusing on sustainable and impactful initiatives that create lasting change.

Beyond financial transactions

The Head of Customer Experience of the Fidelity Bank, Comfort Armoo, said the bank believed that true customer experience extended beyond financial transactions.

“It's about understanding the needs of our community and actively contributing to their well-being. Seeing the joy on the faces of the children at New Horizon is a testament to the power of human connection and the importance of giving back. 

We are deeply honoured to have maintained the relationship for over a decade and we are committed to continuing our support for this incredible institution,” she said.

Appreciation

The Board Chair of the New Horizon Special School, Sylvia François, expressed her profound gratitude, saying “Fidelity Bank’s dedication to New Horizon is truly remarkable. For over ten years, they have been a beacon of hope and support for our students. 

Their visit on National Chocolate Day is not just about the chocolates; it’s about the genuine love and care they show to our children”

She said the financial contribution will enable them to improve facilities and provide vital resources that enhance the educational experience for students. 

The release explained that beyond the visit to the New Horizon, the bank extended its outreach efforts nationwide. 

“At its branches across Ghana, the bank spread joy by surprising customers with chocolates, reinforcing its culture of care and appreciation. 

Furthermore, the Fidelity Bank’s Hohoe Postbank also joined in the festive spirit by donating chocolates to the Volta School for the Deaf and Blind in the Oti Region,” it added.