DVLA inaugurates Bantama, Adum centres to expand services
The Driver and Vehicle Licensing Authority (DVLA) has inaugurated two centres at Bantama and Adum in Kumasi in the Ashanti Region to expand services to its customers.
Hitherto, what existed at Bantama was a private vehicle test station, which was limited to roadworthy renewals for older vehicles. However, through a strategic collaboration with a private partner, it has been transformed into an ultra centre fully equipped to offer the entire suite of DVLA services.
The inauguration of the two centres brings the total to four, the newly opened centres in the Ashanti Region since 2025, signifying DVLA’s quest to make its services accessible and more convenient for the general public.
Research
Speaking at a ceremony to inaugurate the Adum centre last Friday, the Chief Executive Officer, DVLA, Julius Neequaye Kotey, said research conducted by the authority revealed that some people do not have access to the DVLA due to limited offices nationwide.
To address this problem, the DVLA decided to partner with private individuals and firms to improve service delivery to the people, saying: “Imagine someone travelling a long distance and incurring a transportation cost which is the same as the cost of the DVLA service”.
“Obviously, such a situation will not motivate people to seek our services due to the location of our offices. We decided to consciously expand our services through partnerships with private individuals,” he stated
The move, he said, was to ensure that, where the DVLA cannot have its offices, with the support of private individuals, offices can be established to make it more convenient for the people in need of such services.
New offices
He disclosed that two new offices at Breman and Konongo would soon be inaugurated and indicated that the target was to ensure that the entire region gets a total of 15 offices by the end of 2028.
Touching on achievements chalked since the new administration took office, he said a backlog of over 400,000 licences was printed for owners, including services rendered to drivers at lorry terminals, among others.
Further, he reiterated DVLA’s resolve to construct three new referral hospitals in Accra, Kumasi and Tamale to provide healthcare services to drivers and the public.
Traffic offence
For his part, the Ashanti Regional Minister, Dr Frank Amoakohene, said most of the traffic offences of drivers centred on vehicle registration and that the new centres would make it easier for drivers to register their vehicles in order not to fall foul of the law.
He noted that it was unacceptable for drivers to join long queues at an office just to renew a licence or have access to other services at the expense of their work, saying: “Such a situation will obviously affect their productivity”.
Timely
The Chief of Asisiriwa, Nana Dr Kwadwo Nketia Antwi, said the inauguration of the new centre was timely and an important development that would bring essential public services closer to the people.
“We welcome the DVLA and its partners for choosing Adum to set up the centre to offer services to the general public,” he said, adding: “May it operate with integrity, professionalism and respect for the rule of law, as well as contribute to road safety”.
In a remark, the Ashanti Regional Manager, DVLA, Jerry E. Afablo, said the establishment of the new centres further demonstrated DVLA’s commitment towards improving access to service delivery and operational reach.
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