OmniBSIC Bank relocates Osu branch to enhance customer experience

OmniBSIC Bank has officially relocated its Osu branch to more spacious and customer-friendly premises.

The new location, situated directly opposite SAS Jewellery on Osu Oxford Street (GPS: GR-035-6369), marks a significant step in the bank’s commitment to improving service delivery and client experience.

Previously located in the same vicinity, the move forms part of OmniBSIC Bank’s broader strategy to modernise its operations and enhance convenience for its customers. 

The new branch, housed in a one-storey building, features a larger seating area designed to accommodate more clients comfortably and efficiently.

The Branch Manager of the bank, Gifty Adubia Siaw, confirmed that the relocation was intended to provide an improved banking experience for customers. 

“In our bid to serve our cherished customers better, this relocation is not just a change of address but an enhancement in our services.” 

“The new environment is more welcoming, and with additional staff and improved security, we are prepared to meet our growing customer needs with speed and professionalism,” she said.

Additionally, the bank has strengthened its security presence to provide a safer banking environment for all clients.

Excellence

The Divisional Head at OmniBSIC Bank, George Tetteh Ocansey, underscored the bank’s customer-centric mission, stating that the move reflected the bank’s dedication to excellence in banking. 

“We listened to customer feedback and responded with action. The Osu community deserves a banking experience that is not only efficient but also enjoyable, and this new branch is designed to deliver just that,” he said.