Cosmopolitan Health Insurance advocates for stronger ties with healthcare providers at annual forum
Cosmopolitan Health Insurance held its annual end-of-year stakeholder forum, where Managing Director Dr. Setsoafia-Tukpeyi Godwin emphasized the critical need for enhanced collaboration between health insurers and healthcare facilities to improve service delivery.
The forum, themed "In it with you for a better tomorrow," brought together key players in the healthcare sector to forge new pathways for healthcare excellence.
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In his keynote address, Dr. Setsoafia-Tukpeyi highlighted Cosmopolitan Health Insurance's decade-long contributions to the industry, underscoring that robust partnerships are essential for providing top-tier care to insured patients. "By fostering open dialogue and mutual understanding, we reaffirm our commitment to advancing healthcare through strategic partnerships," he stated.
The MD specifically pointed out the importance of monthly claims reconciliation, noting that timely and accurate payments are vital for healthcare providers to maintain quality service. He also stressed the obligation of health insurers to fulfill their responsibilities towards healthcare providers, which includes not only payment but also providing support and resources to enhance care delivery.
The Head of Customer Solutions at Cosmopolitan Health Insurance, Doris Agbate-ACII echoed these sentiments, focusing on improving member experiences at the provider level.
She acknowledged the pivotal role healthcare providers play in patient satisfaction and urged for a collaborative approach to ensure seamless and high-quality care.
The forum's chairperson, Dr. Awuku-Asabre Joseph, praised the event for providing a platform where insurers, providers, and other stakeholders could strategize on healthcare improvements.
The collaborative discussions aimed at enhancing patient outcomes through shared knowledge, resources, and best practices were central to the day's agenda.
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Representatives from various healthcare facilities expressed gratitude towards Dr. Setsoafia-Tukpeyi for his open-door policy and transformational leadership, acknowledging his impact on the private health insurance sector. They wished the Cosmopolitan team continued success in their initiatives.
Dr. Setsoafia-Tukpeyi extended his thanks to key contributors to the forum, including Dr. Afua Okudjeto from North Legon Hospital, and several team members from Cosmopolitan Health Insurance, recognizing their roles in making the forum a success.
This forum not only showcased Cosmopolitan Health Insurance's dedication to its partners and stakeholders but also highlighted the broader industry's need for cooperation and mutual understanding to drive healthcare improvements in Ghana.