DVLA, why announce GH¢25 but take GH¢242.30 for onboarding?
The Driver and Vehicle Licensing Authority (DVLA) announced recently that owners of vehicles registered before 2023 will have to pay GH¢25 for their records to be updated digitally.
They describe this process as onboarding and say it is meant to verify the ownership of manually registered vehicles and also block uncustomised vehicles from the system.
Read also: Owners of vehicles registered before 2023 to pay GH¢25 to DVLA for records to be updated digitally
The DVLA says the process requires customers to personally visit DVLA offices and other designated centres with their vehicles, registration documents, Customs declaration forms, and Ghana card for their biodata to be verified.
I visited one of the centres and was surprised that the fee being charged for the process is GH¢242.30 and not GH¢25 as announced.
Apart from the process being cumbersome because I had to take my vehicle there, it seems the process is just meant to make money.
If the DVLA has records of registered vehicles, why is this necessary?
Why should vehicle owners be subjected to this cumbersome process for no fault of theirs?
Dear DVLA, apart from not charging the fee that was officially announced, thereby misleading the public, I believe the current approach sets a bad precedent for other government agencies.
I respectfully suggest that management review this entire process to ensure that it is less cumbersome and strictly adhere to the approved GH¢25 fee, so that vehicle owners can comply more easily and confidently.
Naa Shia,
Accra.
