Mobile Money Limited marks 16th anniversary - Holds stakeholder awards night
The Chief Executive Officer (CEO) of Mobile Money Limited, Shaibu Haruna, has stated that the evolving financial regulatory landscape, including digital lending, virtual assets, open banking and the prospects of an e-cedi, presents new opportunities for collaboration.
He has also welcomed government initiatives such as the proposed FinTech Growth Fund and the introduction of artificial intelligence (AI)-powered trade data analytics, saying that these would enhance transparency and bolster the ecosystem.
Mr Haruna, speaking in Accra at the climax of Mobile Money Limited’s 16-year journey of expanding digital financial inclusion, reaffirmed the company’s dedication to open collaboration via its open Application Programming Interface (API) platform in mobile telephony services. He encouraged financial technology (fintech) startups and established firms to continue developing solutions that meet customer needs.
API in a mobile app serves as a messenger or communication bridge, allowing the app on a user's device (the client) to communicate with external servers, databases, and other software systems (the server).
The event was marked with a fintech stakeholder dinner and awards night that celebrated partners whose collaboration, innovation and service excellence had strengthened Ghana’s digital finance ecosystem.
Mr Haruna said the gathering reflected the industry’s progress and the shared responsibility that had driven its development.
Held on the theme, “Celebrating the Power of Partnership and Service Excellence”, the event brought together regulators, banks, technology partners, fintech innovators, agents and merchants whose collective efforts have shaped the platform’s evolution from basic mobile transfers to a national digital lifestyle service.
The ceremony highlighted the industry’s reliance on strong partnerships, customer-focused solutions and shared commitment to sustaining Ghana’s fintech growth.
It featured the presentation of 22 awards to partners chosen based on performance, customer support, technology adoption, and contributions to ecosystem growth.
Role
Mr Haruna described industry partners as “architects of Ghana’s fintech revolution”, acknowledging their contributions in building a system that continued to impact the lives of Ghanaians.
Shaibu Haruna (left), CEO, Mobile Money Ltd, presenting the Fintech Enabler/Regulator of the Year award to representatives of Bank of Ghana. Pictures: DOUGLAS ANANE-FRIMPONG
He highlighted the essential role of partner banks in ensuring liquidity and seamless transaction flow across the country.
Mr Haruna further recognised technology partners for maintaining the infrastructure that processes more than 20 million transactions daily.
He commended fintech partners for supplying a steady pipeline of innovations that address customer challenges and applauded mobile money agents and merchants nationwide, describing them as the “pivotal connection between the physical world and the digital world.”
Reflection
Reflecting on the 16-year journey, Mr Haruna said mobile money began with a simple purpose, enabling transfers and airtime purchase on basic phones.
“It has since expanded to support digital payments, credit, investments, savings, pensions and digital literacy,” he said.
Event
The Human Resource and Administration Manager of a partner company, OMA Limited, Dzifa Romano Mensah, said the strength of the industry lay in the relationships among regulators, financial service providers, fintech innovators, aggregators, agents and merchants who worked daily to expand access and deepen inclusion.
Ms Mensah said progress in the digital financial sector had been made possible through the collective contributions of customers and partners whose efforts continued to improve the lives of millions of Ghanaians.
She encouraged guests to use the event as an opportunity to connect, celebrate and strengthen bonds that would support an even more collaborative future.
Protection, Innovation
The Head of Legal and Reputation Management at Mobile Money Limited, Paapa Osei, said the company’s goal over the years had been to create an ecosystem that enabled all partners to flourish.
He stressed that the MTN Ghana subsidiary’s approach remained rooted in collaboration, supporting partners with innovative ideas and helping to bring those ideas to fruition.
He said customer protection remained central to the company’s operations and aligned with the Bank of Ghana’s emphasis on customer-first practices.
Mr Osei said that as the ecosystem expanded, scammers would continue to attempt to exploit customers, making advocacy and security awareness essential.
He encouraged customers to play their part by staying alert and following security guidelines, adding that combined efforts would help to maintain a safer and more resilient digital payments environment.
Mr Osei said Mobile Money Limited would continue to innovate with its banking, insurance and fintech partners, and assured the public that new services and collaborations were underway.
