How HeFRA is leveraging on strategic partnership with PharmAccess to improve healthcare
The Registrar of the Health Facilities Regulatory Agency (HeFRA), Dr. Philip Bannor, has called for a concerted effort towards improving access to standardised health care delivery in Ghana.
He said through strategic partnerships with international not-for-profit organisations like PharmAccess Group, HeFRA is working hard to finish the "decentralisation journey" making sure that the regional offices can provide support by monitoring other facilities in the region.
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Dr. Philip Bannor, said he plans to continue improving the processes where he can, and looks forward to a continued partnership with PharmAccess. A name that is, “strongly linked to healthcare standards, and access to quality care.”
According to Dr. Bannor, PharmAccess engages and partners with the right stakeholders, helping HeFRA to achieve the strategic goal of access to quality of care in Ghana.
The Registrar of HeFRA, Ghana’s healthcare regulatory body said when it comes to health care, all people want to know is how and where they can receive the best possible care, but the absence of data to enable citizens to make informed health-seeking decisions is a source of worry.
Dr. Bannor said the problem stems from the lack of a singular national system that assesses all health care providers through the same set of standards. “This leaves citizens choosing their doctors based on advertisements rather than data.”
He said HeFRA need data and that it was against that backdrop to help manage and collect that vital data, that HeFRA launched a Mobile Online Information System (MOIS) to collect and organise information.
"Whether you are dealing with diabetes, cardiac issues, or search for an obstetrician," Dr. Bannor said, "you need access to objective information on where to find the true expert." Once this information becomes publicly available, Dr. Bannor thinks competition will increase, and the level of care will improve alongside it.
Apart from digitalization, data collection, and access to information, Dr. Bannor has worked vigorously to make the organization more efficient to reduce bottlenecks.
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PharmAccess supported this "efficiency journey" with a detailed management review, evaluating whether management systems were performing as intended and producing the desired results as efficiently as possible. "A tedious job, for which we are very thankful," said Dr. Bannor.
Looking at the future, Dr. Bannor hopes that Ghana will soon be able to match its demand for health care with quality providers.
PharmAccess focuses on the root causes that hamper health care financing and investments towards equitable and quality health care in sub-Saharan Africa. Working as an innovator and catalyst for pragmatic solutions that can be adopted, adapted, and scaled by partners.