Businesses advised to engage workforce in digitisation process

The Chief Executive Officer (CEO) of Edel Technology Consult, Ethel Cofie, has advised businesses to approach digital transformation strategically to remain competitive in an ever-evolving market. 

For instance, she said businesses needed to fully engage their entire workforce in the digitisation process to ensure that everyone was aligned with technology-driven decisions.

It can also help in drafting good strategies that support future growth.

She said by ensuring that the workforce was engaged and unified in the digital transformation journey, businesses were better equipped to deliver value and remain competitive in the evolving market.

At a conference dubbed “Future of Work 2024”, in Accra yesterday, she said, “Businesses should embrace new technologies with confidence, but it’s crucial to proceed in a measured way—start small, grow steadily, and always keep long-term goals in mind. Involving the entire organisation in the digitisation process ensures that everyone is aligned with the vision.”

The event, which was organised by Docutech Ghana Limited, a distributor and service provider of world-leading digital office technology products and software, on the theme: “Unleashing the Power of Emerging Technologies", brought together IT experts, bankers and procurement professionals to discuss trends in the technology space.

Digital adoption

The Managing Director (MD) for Docutech Limited, Jean Louis Feghali, said the increased digital adoption, highlighted how essential it was for professionals to stay updated on the latest trends and standards, particularly when it came to data security and workforce training.

He stressed the importance of constant training and investment in employee development to ensure businesses remain competitive and secure in a fast-changing technological environment. 

He added that with Ghana pushing forward in the digital age, ensuring that businesses remained secure while ensuring that their workforce was well-equipped to handle these tools, was crucial for continued growth and innovation.

"You need a workforce that is aware and capable of managing all the new tools we are using, and to know the threats that come with these emerging technologies. 

As Ghana’s digital evolves, events like these are essential in elevating the discussion around technology trends and standards. They provide a platform for professionals to share insights and address the challenges of integrating secure, cutting-edge technology into their business practices,” Mr Feghali said.