GCB is ready to deliver more value, greater opportunities in 2026
As we step into 2026, I would like to express my heartfelt gratitude to all our customers, partners and stakeholders for your loyalty, trust and support.
For more than seven decades, GCB has remained strong because you have chosen to bank with us, believe in our vision and walk this journey with us.
I do not take that confidence for granted.
Our promise for 2026
In 2026, GCB is poised to deliver the best of customer experience and solutions that will foster your personal growth and support the expansion of your businesses.
Our focus this year is clear.
We will continue to build a stronger bank that not only meets your expectations but goes beyond them with innovative products, reliable digital services and customer-centred support that helps you achieve your financial goals with confidence.
Strengthening solutions
Over the last year, we have introduced and strengthened several solutions to make everyday banking easier and more rewarding.
Through initiatives such as the Amber Club, we are raising the bar in premium banking by offering customers personalised service, exclusive benefits and an enhanced relationship banking experience.
Supporting customers
We have also launched GCB Salary Advance, a timely and convenient solution that gives salaried customers access to quick funds when they need it, helping you stay on top of your plans and commitments.
Rewarding loyalty
We are also driving a stronger culture of savings nationwide through our Pa To Pa Promo, which rewards loyal customers for saving consistently and offers exciting prizes, including the opportunity for five customers to win an all-expenses-paid trip to the 2026 Global Football Festival.
Innovation That Keeps Us Ahead
In addition, we continue to invest in innovation through platforms such as our Hackathon, which promotes forward-thinking solutions and empowers young talent to contribute to shaping the future of financial services.
Driving digital transformation
Digital transformation remains a key priority for us in 2026. We are investing in smarter, faster and more secure digital platforms that will make banking more seamless for individuals and businesses.
From improved self-service solutions to enhanced digital payments and automation, our focus is to ensure that technology continues to simplify banking and enable our customers to transact conveniently anytime and anywhere.
Customer experience
At the heart of our strategy is the customer experience. In 2026, we are strengthening service delivery across all touchpoints by listening more closely, responding faster and improving consistency across our branch network and digital channels.
Our goal is to make every interaction with GCB feel easier, warmer and more rewarding, because you deserve a bank that truly understands and supports your needs.
Impact beyond Ghana
Beyond Ghana, we are extending our solutions across borders. In 2026, our ambition is to deepen our support for cross-border business and trade through strategic structures, including our Afro Asia setup, which will help boost trade flows and create stronger opportunities for businesses engaging across international markets.
We are also expanding our operations into other African countries as part of our broader vision to position GCB as a trusted banking partner across the continent.
Looking ahead with confidence
As always, our promise remains the same. To serve you with integrity, to innovate with purpose, and to build solutions that truly improve lives and businesses.
Thank you for continuing to choose GCB as your bank for life. I look forward to building even greater successes with you in 2026.
GCB is ready to deliver more value
As we step into 2026, I would like to express my heartfelt gratitude to all our customers, partners and stakeholders for your loyalty, trust and support.
For more than seven decades, GCB has remained strong because you have chosen to bank with us, believe in our vision and walk this journey with us. I do not take that confidence for granted.
In 2026, GCB is poised to deliver the best of customer experience and solutions that will foster your personal growth and support the expansion of your businesses.
Our focus this year is clear. We will continue to build a stronger bank that not only meets your expectations but goes beyond them with innovative products, reliable digital services and customer-centred support that helps you achieve your financial goals with confidence.
Over the last year, we have introduced and strengthened several solutions to make everyday banking easier and more rewarding.
Through initiatives such as the Amber Club, we are raising the bar in premium banking by offering customers personalised service, exclusive benefits and an enhanced relationship banking experience.
We have also launched GCB Salary Advance, a timely and convenient solution that gives salaried customers access to quick funds when they need it, helping you stay on top of your plans and commitments.
We are also driving a stronger culture of savings nationwide through our Pa To Pa Promo, which rewards loyal customers for saving consistently and offers exciting prizes, including the opportunity for five customers to win an all-expenses-paid trip to the 2026 Global Football Festival.
In addition, we continue to invest in innovation through platforms such as our Hackathon, which promotes forward thinking solutions and empowers young talent to contribute to shaping the future of financial services.
Digital transformation remains a key priority for us in 2026. We are investing in smarter, faster and more secure digital platforms that will make banking more seamless for individuals and businesses.
From improved self service solutions to enhanced digital payments and automation, our focus is to ensure that technology continues to simplify banking and enable our customers to transact conveniently anytime and anywhere.
At the heart of our strategy is the customer experience. In 2026, we are strengthening service delivery across all touchpoints by listening more closely, responding faster and improving consistency across our branch network and digital channels.
Our goal is to make every interaction with GCB feel easier, warmer and more rewarding, because you deserve a bank that truly understands and supports your needs.
Beyond Ghana, we are extending our solutions across borders. In 2026, our ambition is to deepen our support for cross border business and trade through strategic structures including our Afro Asia setup, which will help boost trade flows and create stronger opportunities for businesses engaging across international markets.
We are also expanding our operations into other African countries as part of our broader vision to position GCB as a trusted banking partner across the continent.
As always, our promise remains the same.
To serve you with integrity, to innovate with purpose, and to build solutions that truly improve lives and businesses. Thank you for continuing to choose GCB as your bank for life. I look forward to building even greater successes with you in 2026.
Happy New Year and best wishes for a prosperous year ahead.
The writer is the Managing Director, GCB Bank PLC.