Leverage benefits of efficient services - Yango Delivery Manager urges SMEs
The Country Manager of Yango Delivery, Emmanuel Koduah, has advised Small and Meduim Enterprises (SMEs) to continue leveraging the benefits of efficient and reliable delivery services to scale up their business and achieve long-term success in the competitive market landscape.
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Using his outfit as an example to buttress his point, he stated that the delivery technologies that Yango had brought to the market have had a significant impact on several small businesses since its launch in Ghana.
He stressed that the service had provided SMBs increased reach, cost-effective delivery solutions, enhanced customer experience, boost to online sales, and flexibility in meeting market demands.
“By partnering with Yango, small businesses have been able to leverage the benefits of efficient and reliable delivery services to scale their business and achieve long-term success in the competitive market landscape,” he added.
Awards
Mr Kodua was speaking at a courier appreciation day and awards ceremony to celebrate top performing couriers of its delivery partners. In recognition of their exceptional service during the first half of the year, Yango rewarded 200 deserving couriers with high-end smartphones, generous cash prizes and fuel coupons.
The two best-performing couriers received brand new motorbikes.
The event, which took place in Accra last Monday, featured many stakeholders in the delivery sector, including representatives from the Ghana Police Service, delivery fleet partners, consumers and couriers. The event also included informative workshops on road safety, health and general well-being.
Health workshop
The health workshop focused on the importance of general well-being which includes personal hygiene, mental and physical health. Topics such as proper nutrition, hydration, adequate rest and the importance of regular exercise were discussed to emphasise the connection between physical well-being, personal development and job performance.
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Strategies for managing stress, seeking support and maintaining a healthy work-life balance were also shared to empower couriers to prioritise their mental well-being.
Mr Koduah commended the couriers and fleet partners for their unwavering dedication to Yango, commitment to customer satisfaction and tireless efforts in ensuring timely deliveries.
He highlighted the importance of recognising and rewarding outstanding performance, emphasising that motivated and dedicated stakeholders are essential for the growth and success of any business.
Mr Kodua also used the opportunity to enumerate key initiatives that were currently underway to further support and empower fleet partners and couriers.
Chief Superintendent Alexander Obeng of the Ghana Police Service delivered a road safety talk that covered a wide range of topics, including defensive driving techniques, accident prevention strategies, recognising and mitigating potential hazards on the road, and the importance of adhering to traffic rules and regulations.
He also delved into the significance of wearing appropriate safety gear and adopting a proactive mindset when faced with challenging and unpredictable road conditions.
The top two performing couriers, Malu Eric Makija and Paul Amaglo, expressed their excitement and appreciation for the motorbikes they received.