The Ministry of the Interior has launched an online digital services portal to process citizenship applications and many other services.
Beginning Monday, December 15, 2025, all major citizenship services will go online. The move will bring an end to manual, paper-based applications.
Speaking at a press briefing on Wednesday [December 10, 2025], the Minister for the Interior, Muntaka Mohammed-Mubarak, said the change forms part of the government’s wider e-governance drive and aims to remove long-standing delays that affect applicants.
Mr Mohammed-Mubarak said the Ministry has for years manually handled services linked to national security, migration management and citizens’ rights.
He said manual systems slowed delivery, created bottlenecks and placed pressure on applicants.
He said all core citizenship services, including immigration quota permits, renunciation of citizenship, dual nationality applications and registration as a citizen of Ghana, will now be handled on the new digital portal.
He added that the registration of minors for citizenship, which previously required travel for forms and submissions, will also be done online.
Mr Mohammed-Mubarak said the platform is linked to the National Identification Authority to support verification and protect data accuracy.
He said applicants will receive updates on each stage of their application.
He said a message will confirm receipt, and further notifications will show when a file reaches various officers until completion.
He said the system will also improve internal oversight.
He said he will see which desk officers delay files and for how long.
He said this will place pressure on staff to work promptly and reduce delays that affect the public.
Mr Mohammed-Mubarak described the launch as a major step in the Ministry’s ongoing reforms.
He said the roll-out followed work between the Ministry, security agencies and technical partners to build a service that responds more directly to the public.
He encouraged the public, private sector, diaspora community and international partners to start using the online platform from December 15.
He said the shift signals a move towards a modern and technology-driven public service.
The minister encouraged young people to set up small kiosks to help people in their communities use the Ministry of the Interior’s new online service portal.
He said such kiosks would give the public easy access to help while creating a source of income for those who run them.
He said young people could tell customers that the kiosks would assist with Interior Ministry services and take a small fee for the support they provide.
