Delta issues travel waiver for passengers

Delta has introduced a travel waiver for passengers after a vendor technology issue impacted several airlines and businesses around the world last week. 

That issue necessitated a pause in Delta’s global flight schedule last Friday.

A statement from the company’s Communications team said Delta had issued the travel waiver for all customers who booked flights departing last Friday, July 19, adding “it allows customers to manage their own travel changes via delta.com and the Fly Delta app. 

“The fare difference for customers will be waived when rebooked travel occurs on or before July 24, in the same cabin of service as originally booked.

“If travel is rebooked after July 24, any difference in fare between the original ticket and the new ticket will be collected at the time of booking,” the statement said.

The statement advised customers to monitor and manage their itineraries on Delta.com or on the Fly Delta app.