The attention of LHMS has been drawn to an article in the Monday, December 1, 2025 issue of the Daily Graphic written by one, Irene Devine Dzirasa on page 7 and 10.
Messrs Lightwave E-Health Solutions Ltd wishes to set the record straight regarding the numerous factual inaccuracies contained in the same and this rejoinder published with the same prominence as the article.
LHMS’s contention is that the article was replete with demonstrable false claims, unsupported insinuations and a fundamental misunderstanding of LHIMS infrastructure and the broader national E-Health Project.
These are the responses to the allegations in the article:
• Verifiable contract breaches: It is important to state for the records that no independent body, regulatory institution, or contractual party has ever established any breach by way of evidence on the part of Lightwave E-Health Solutions.
What the article presents as “breaches” are, at best, unsubstantiated allegations, without a shred of documentary support, and we invite the writer to prove her contentions, if any, with evidence.
• Raising of data sovereignty concerns
It has again been suggested in the article that the Ministry of Health (MOH) has expressed concerns regarding the sovereignty of LHIMS data.
This is completely inaccurate. As has always been the case, all patient data captured through LHIMS resides physically at each deployed facility and backed up within the MOH headquarters server room.
At no point has such data left the custody of the Ministry and we urge the writer to be circumspective of allegations, having no evidence to substantiate.
•Hosting of LHIMS outside Ghana
This claim which was repeated multiple times in the article is also totally inaccurate, For the record, since its inception, LHIMS has been hosted entirely within Ghana.
The writer’s repeated assertions to the contrary, reveal a clear misunderstanding of the system’s architecture and the way it works.
Insinuations to the effect that the patient information may have been misused have no basis and we demand proof.
It is important to note that Messs Lightwave E-Health Care Solutions Limited has a spotless nine-year record with zero data breaches.
We, therefore, challenge the writer, or any other party, to produce any verifiable instance of unlawful access or misuse of LHIMS data.
It is important to note that the company voluntarily registered LHIMS with the Ghana Data Protection Commission — even though this was not expressly required under the E-Health Project contract — demonstrating our commitment to compliance and stewardship of health information.
It is also equally misleading to suggest that LHIMS lacks the oversight.
The LHIMS and the E-Health Project have benefited from more rigorous and transparent scrutiny than the newly introduced GHIMS system, which the writer appears to canvass for in her article.
This include the following:
• Formal data protection registration;
• Fully complaint procurement process for both Phase 1 and Phase 2;
• Years of Minister-led Steering Committee oversight;
• Regular verification of technical and operational milestones;
• Hosting entirely within Ghana (MOH headquarters);
• Successful integration with multiple MOH-led digital health initiatives;
• A nine-year record of delivering national-scale health information service.
Owing to the seriousness of the inaccuracies and the reputational damage such misrepresentation can call, we call on the publishers to promptly correct the false claims by publishing our letter as a rejoinder, failing which our client will be compelled to take appropriate action to clear its name.
Eddie Yao Harvey Esq.,
Lord & Lord Legal Practice.
(www.lodnlords.org)
The Daily Graphic apologises for the article carried on page 7 and 10 of the Monday, December 1, 2025 issue.
